Shipping fees vary depending on the item and destination.
Please refer to each product page for details.
Domestic Shipping (Japan Post)
Orders within Japan are shipped via Japan Post.
Orders are typically dispatched within 2–3 business days (excluding weekends and public holidays).
Free shipping is available on orders over ¥10,000.
If you would like to specify a delivery date and time, please select this option at checkout.
International Shipping (EMS)
International orders are shipped via EMS (Express Mail Service).
Please allow 2–5 business days for dispatch.
Shipping fees apply regardless of the order amount.
If you are unable to place an international order through the website, payment via PayPal can be arranged.
Please contact us through the inquiry form for assistance.
If you are purchasing from overseas or encounter any issues completing your order on this website, payment via PayPal is also available.
(In such cases, we will send you a PayPal invoice. Your order will be shipped once payment has been confirmed.)
Payment Timing
Credit card: Payment is processed at the time your order is confirmed.
Convenience store payment: Payment is considered complete once the payment is made at the convenience store.
We do not accept returns or offer refunds for reasons of customer preference.
However, if your item arrives damaged or defective, please contact us within 7 days of delivery.
We will address the issue at no additional cost.
Repairs
We offer repair services for damage or wear resulting from long-term use.
Repair costs and shipping fees are the responsibility of the customer.
Repair costs vary depending on the extent of the damage or wear.
Shipping fees vary depending on your location.
Please note that different terms may apply for international repair requests.
If you have any questions, please feel free to contact us.
Orders are shipped via Japan Post after payment has been confirmed.
If you would like to specify a delivery date and time, please select this option at checkout.
For domestic orders within Japan, items are typically dispatched within 2–3 business days (excluding weekends and public holidays).
International orders are shipped via EMS (Express Mail Service), and please allow 2–5 business days for dispatch.
If you are unable to place an international order through the website, payment via PayPal can be arranged.
Please contact us through the inquiry form for assistance.